JIRA REQUIREMENTS TEMPLATE

PROJECT / CLIENT:
PROJECT OWNER:
TARGET USERS:
TARGET GO-LIVE:

1. BUSINESS OBJECTIVE
What problem should Jira solve?
What outcomes define success?

2. PROCESS
Current process:
Target process:
Pain points:
Exceptions:

3. ISSUE MODEL
Issue types:
Hierarchy:
Required fields:
Optional fields:

4. WORKFLOW
Statuses:
Transitions:
Approvals:
Validators/conditions:
Resolution rules:

5. ACCESS
User groups:
Project roles:
Permissions:
External/customer access:

6. AUTOMATION
Rule / Trigger / Condition / Action / Owner:

7. REPORTING
Audience:
KPIs:
Dashboards:
JQL filters:

8. INTEGRATIONS
Tool:
Purpose:
Data direction:
Authentication/ownership:

9. MIGRATION
Source system:
Objects to migrate:
Field mapping:
Data cleansing:
Validation approach:

10. ACCEPTANCE CRITERIA
Business acceptance:
Technical acceptance:
UAT owner:
Go-live approval:

11. HANDOVER
Documentation required:
Training required:
Admin owner:
Support model: